Duluth police add diversity to interviews for new hires
By John Myers
One at a time, with just 20
minutes to sink or shine, the prospective officers filed into the interview
room at the Duluth Police Department headquarters for their chance to wow the
hiring panel.
Of the roughly 200 people who
applied to be a Duluth police officer, these recruits already had passed the
city’s written civil service exam, and 60 had moved on to last week’s oral
questions.
The process has been the same
for years as the city tries to find the best and brightest men and women to
serve on the force — people, as the chief says, who will not just protect and
serve but who “will add to the quality of life in Duluth.”
This year, though, Duluth
police have added some new considerations — including asking questions about
how potential officers would respond to situations involving a “more diverse" population in Duluth.
And it wasn’t only police officers and civic leaders asking the questions but
also panelists recruited specifically to represent the city’s minority and poor
communities.
Several U.S. police departments
are reeling from a string of officer-involved shootings and beatings that often
involved white police and minority suspects. The Twin Ports saw a white officer
accused of wrongly beating a black woman in a scene captured on video.
A national debate has erupted
over the character of people who wear the police uniform, with allegations that
some police disrespected members of minority communities or a city’s poorest
residents — allegations that police appeared to treat minorities as suspects
and not citizens.
Duluth Police Chief Gordon
Ramsay says he’s trying to address issues of discrimination, classism or
disrespect early in the officer selection process.
“We have used community members
on hiring panels since the ’90s," Ramsay said. Now “we are making a
greater effort to involve panelists from diverse backgrounds and community
groups who represent those who have traditionally had negative police
relationships.”
Diverse perspectives
That effort includes Ronnie
Patterson and Rogier Gregoire, who served on one of two review panels that
interviewed police officer applicants last week. Gregoire is a retired
educator, a member of the Duluth Human Rights Commission and co-chairman of
Duluth’s Clayton Jackson McGhie Memorial Committee. Patterson works at downtown
Duluth’s CHUM center.
Patterson said he was recruited
by Ramsay because of his work at CHUM with some of Duluth’s neediest citizens —
people who often have no place to eat or sleep, no money and who may be
battling alcoholism or drug abuse or who have been abused.
These often are the people who
can have the kind of “negative relationship" with police that Ramsay
speaks of.
Serving on the candidate
interview panel “was a great experience for me. I’ve never done anything like
this before," Patterson said. “I think we brought a little perspective
that maybe they didn’t have.”
Gregoire said the questions
asked are as important as the answers. But he said it also makes a difference
who is asking the questions.
“My primary measure in all of
this was whether that person is someone I would want walking up to my car
window. … Is that the kind of face I’d want to see staring out from behind that
uniform?’’ Gregoire said. “Some of them did extraordinarily well. I was very
impressed with the quality of the candidates.”
Patterson and Gregoire’s panel
interviewed 29 recruits. But Patterson said a few of the prospects rose to the
top.
“I was looking for people who
would look me straight in the eye and answer the question, and do it quickly. I
wanted to see a spontaneous answer, and a good one, too,’’ Patterson said. “We
had three of them that all of us (on the panel) agreed would be great officers.
A few others were close, too.
“Those three were people, who,
I think, would treat everyone with respect, whether they are an alcoholic or a
drug abuser or whoever," Patterson said. “You have to have the right
attitude. You can’t teach attitude. … You want (officers) who aren’t going to
treat people like a piece of trash.”
Patterson said he sometimes has
to deal with anger, despair and threatened violence in his job, and he sees a
glimpse of what police have to deal with.
“For the most part, Duluth
officers are great at that, great at knowing people’s names on the street … and
people know their names. There’s a relationship," Patterson added. “But
you have a few bad examples of police behavior around the country, and that
gives everyone a bad name.”
On the hiring panel, Patterson
and Gregoire were joined by a city human resources official and two cops,
Duluth patrol officer Angela Robertson and supervising Patrol Sgt. Tait
Erickson.
“I like the fact we have people
from the community, from different backgrounds, asking questions. It gives them
buy-in to this department. It helps us get better officers," said
Erickson, a 19-year police veteran and 13-year member of the Duluth department.
“I’m not really surprised that, even though we may have different perspectives,
we were pretty much in line with who stood out.”
Each member of the panel graded
the verbal answers to five questions, including one that dealt with building
relationships with citizens, especially among diverse communities.
Other questions tried to gain
insight into the prospective officers’ ethics and integrity, teamwork, their
thoughts on community policing and how the recruits had overcome personal
difficulties in the past — questions dealing with decision-making and
character: Would an officer write a speeding ticket to his lieutenant’s son?
How would the officer approach a known group of troublemakers at a street
corner? What was the most difficult decision they had made, and what went into
it?
“Those are the areas where we
really want them (officers) to excel," said Lt. Nick Lukovsky, training
officer for the department.
Ramsay, in a training video for
review panel members, makes it clear he wants reviewers to look for officers
who will “get out of the car’’ and interact with all citizens in the community,
officers who will interact with people as equals and treat them with “respect
and dignity.”